{"id":530519609,"date":"2017-10-19T13:30:29","date_gmt":"2017-10-19T17:30:29","guid":{"rendered":"https:\/\/contently.com\/?p=530519609"},"modified":"2019-03-05T05:53:30","modified_gmt":"2019-03-05T10:53:30","slug":"important-takeaways-cmi-b2b-content-marketing-study","status":"publish","type":"post","link":"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/","title":{"rendered":"The 4 Most Important Takeaways From CMI&#8217;s B2B Content Marketing Study"},"content":{"rendered":"<p>Content marketing studies tend to be happy-go-lucky affairs. Companies are investing more money, executives are buying in, teams are more sophisticated, and so on.<\/p>\n<p>Every year since 2010, the Content Marketing Institute has put out one of those studies on the state of content marketing. CMI&#8217;s analysis of B2B content marketing is a prime example of how to get earned media. Positive statistics demand coverage and dominate headlines. But I wanted to dig deeper to draw out more unorthodox insights from the report\u2014and not all of them are good.<\/p>\n<p>Here are 4 takeaways that examine the state of B2B content marketing and point out some areas where marketers need to improve.<\/p>\n<h2>Centralized content teams are the norm<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-530519605\" title=\"B2B content marketing organizational structure CMI\" src=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM.png\" alt=\"content marketing structure\" width=\"1284\" height=\"803\" srcset=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM.png 1284w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-1080x675.png 1080w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-160x100.png 160w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-768x480.png 768w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-1024x640.png 1024w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-460x288.png 460w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-200x125.png 200w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-600x375.png 600w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-800x500.png 800w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-03_at_4.55.31_PM-368x230.png 368w\" sizes=\"auto, (max-width: 1284px) 100vw, 1284px\" \/><\/p>\n<p>Traditionally, content teams have been siloed from the rest of the marketing department. The idea of a centralized content operation, however, is something analysts like SiriusDecisions <a href=\"https:\/\/www.siriusdecisions.com\/Research-Articles\/C\/ContentOperationsTheHubofBtoBContentSuccess\">have been advocating for years<\/a>. And according to CMI&#8217;s study, that centralization is currently taking place across the B2B space.<\/p>\n<p>Overall, 92 percent of respondents have some form of a centralized team running content marketing. That data point is a big deal, suggesting that brands are making alignment and organizational efficiency priorities. (It&#8217;s worth noting, though, that the individual answers may be a bit flawed since a &#8220;centralized content marketing group that works with multiple brands\/product lines throughout the organization&#8221; overlaps a lot with &#8220;small (or one-person) marketing\/content marketing team [that] serves the entire organization.&#8221;)<\/p>\n<p>This graph struck me as an interesting starting point for further research. I&#8217;d be curious to know what kind of content these teams create: Are they mostly producing content for a blog? Or are they also heavily involved in sales enablement, event content, customer success content, and so on? Perhaps that&#8217;s something for next year&#8217;s study.<\/p>\n<h2>More content needs to map to the buyer&#8217;s journey<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-530519606\" title=\"B2B marketers creating content CMI\" src=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM.png\" alt=\"B2B marketers creating content \" width=\"1247\" height=\"609\" srcset=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM.png 1247w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM-1080x527.png 1080w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM-200x98.png 200w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM-768x375.png 768w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM-1024x500.png 1024w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM-460x225.png 460w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.35.53_AM-600x293.png 600w\" sizes=\"auto, (max-width: 1247px) 100vw, 1247px\" \/><\/p>\n<p>We talk a lot about <a href=\"https:\/\/contently.com\/2017\/09\/11\/3-problems-after-content-marketing-world\/\">the importance of mapping content<\/a> to the buyer&#8217;s journey, and we&#8217;re <a href=\"https:\/\/go.forrester.com\/blogs\/15-05-25-b2b_buyer_journey_mapping_basics\/\">not<\/a> <a href=\"https:\/\/www.siriusdecisions.com\/blog\/thefourelementsofabuyersjourneymap\">alone<\/a>. Particularly in B2B marketing, ensuring that you have content for the right audience at the right time is key to achieving content marketing success.<\/p>\n<p>Yet, per CMI&#8217;s study, only 41 percent of B2B marketers claim to create content based on the buyer&#8217;s journey. That&#8217;s particularly surprising given that 72 percent of respondents are concerned with how content impacts customer experience. Since customer experience is largely based on a buyer&#8217;s journey through the sales funnel, mapping content to each step should be an important part of ensuring a great experience.<\/p>\n<h2>B2B marketers aren&#8217;t using tech to manage email<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-530519607\" title=\"B2B marketers content marketing tech CMI\" src=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM.png\" alt=\"B2B marketers content marketing tech \" width=\"872\" height=\"506\" srcset=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM.png 872w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-172x100.png 172w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-396x230.png 396w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-768x446.png 768w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-460x267.png 460w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-200x116.png 200w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-600x348.png 600w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.44.17_AM-862x500.png 862w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/p>\n<p>If your inbox looks anything like mine, it shouldn&#8217;t be surprising that email is the most used content distribution tactic in B2B. Ninety-three percent of B2B marketers use email to distribute content. (Social media is right behind at 92 percent.) And 74 percent of respondents named email as the most effective distribution format, 29 percent above the next closest method (blogs).<\/p>\n<p>Despite this, only 70 percent of B2B marketers are using email tools to manage their distribution. That gap of 23 percentage points is concerning because B2B marketers shouldn&#8217;t be wasting time and resources by manually creating email lists and sending out messages without any insight into their performance.<\/p>\n<h2>An ROI reckoning is coming<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-530519608\" title=\"Why B2b marketers don't measure content marketing ROI CMI\" src=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM.png\" alt=\"B2b marketers don't measure content marketing ROI CMI\" width=\"1230\" height=\"667\" srcset=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM.png 1230w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-1080x586.png 1080w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-184x100.png 184w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-768x416.png 768w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-1024x555.png 1024w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-460x249.png 460w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-200x108.png 200w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-600x325.png 600w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-922x500.png 922w, https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/Screen_Shot_2017-10-04_at_11.49.42_AM-424x230.png 424w\" sizes=\"auto, (max-width: 1230px) 100vw, 1230px\" \/><\/p>\n<p>Measuring ROI is one code that plenty of marketers still have trouble cracking. Sixty-five percent of B2B marketers either don&#8217;t measure it at all or are &#8220;unsure&#8221; if they measure the ROI of their content marketing. Incredibly, the most given reason for why is that there isn&#8217;t a &#8220;formal justification required.&#8221; Thirty-eight percent of respondents also admitted that measuring ROI is too difficult.<\/p>\n<p>There&#8217;s no getting around that measuring the hard impact of your content requires intensive organizational capabilities and lots of hard work. But the marketers who aren&#8217;t even trying to figure out how to track ROI won&#8217;t stick around much longer.<\/p>\n<p>At some point in every competent business, executives will question the marketing budget, and content marketers will have to justify their work. If those 38 percent of B2B marketers aren&#8217;t prepared, they risk losing everything they&#8217;ve built. And if that happens, don&#8217;t be surprised if this normally rosy study suddenly gets much bleaker.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An ROI reckoning is coming, according to CMI&#8217;s latest study. And marketers who don&#8217;t even try to track it won&#8217;t stick around much longer.<\/p>\n","protected":false},"author":365,"featured_media":530519610,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3515,72],"tags":[9004,9888,9566,7486,9293,9448,9851,741],"class_list":["post-530519609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brands","category-roi","tag-b2b","tag-buyers-journey","tag-cmi","tag-content-marketing-roi","tag-content-marketing-technology","tag-hiring","tag-process","tag-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The 4 Most Important Takeaways From CMI&#039;s B2B Content Marketing Study<\/title>\n<meta name=\"description\" content=\"An ROI reckoning is coming, according to CMI&#039;s latest study. And marketers who don&#039;t even try to track it won&#039;t stick around much longer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 4 Most Important Takeaways From CMI&#039;s B2B Content Marketing Study - Contently\" \/>\n<meta property=\"og:description\" content=\"An ROI reckoning is coming, according to CMI&#039;s latest study. And marketers who don&#039;t even try to track it won&#039;t stick around much longer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/\" \/>\n<meta property=\"og:site_name\" content=\"Contently\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/contently\" \/>\n<meta property=\"article:published_time\" content=\"2017-10-19T17:30:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-05T10:53:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/CMI_Study_Takeaways.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dillon Baker\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@contently\" \/>\n<meta name=\"twitter:site\" content=\"@contently\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dillon Baker\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/\"},\"author\":{\"name\":\"Dillon Baker\",\"@id\":\"https:\/\/contently.com\/#\/schema\/person\/6cc2eee73f30abe8a8a93d894f418378\"},\"headline\":\"The 4 Most Important Takeaways From CMI&#8217;s B2B Content Marketing Study\",\"datePublished\":\"2017-10-19T17:30:29+00:00\",\"dateModified\":\"2019-03-05T10:53:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/\"},\"wordCount\":703,\"publisher\":{\"@id\":\"https:\/\/contently.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/CMI_Study_Takeaways.jpg\",\"keywords\":[\"B2B\",\"buyer's journey\",\"CMI\",\"content marketing ROI\",\"content marketing technology\",\"hiring\",\"process\",\"study\"],\"articleSection\":[\"Brands\",\"ROI\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/\",\"url\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/\",\"name\":\"The 4 Most Important Takeaways From CMI's B2B Content Marketing Study\",\"isPartOf\":{\"@id\":\"https:\/\/contently.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/contently.com\/2017\/10\/19\/important-takeaways-cmi-b2b-content-marketing-study\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/contently.com\/wp-content\/uploads\/2017\/10\/CMI_Study_Takeaways.jpg\",\"datePublished\":\"2017-10-19T17:30:29+00:00\",\"dateModified\":\"2019-03-05T10:53:30+00:00\",\"description\":\"An ROI reckoning is coming, according to CMI's latest study. 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